- More than half of the respondents either don't have a crisis communication plan or it is not separate from their organization's disaster plan
- About 2/3 of the the respondents have the senior PR person as primary spokesperson in a disaster
- Most used news releases and reactive news media interviews to convery their key messages.
- Most also used ongoing employee communication tools to keep their employees informed during the crisis
- New media or social media is not being used widely yet -
The link to the survey is provided on the left..if you haven't completed it yet, I encourage you to do so...if you have, share the link with a friend!